Refund Policy
Refund Policy
Pixora Digital sells digital products and services. Because digital products can be delivered or activated immediately, completed and successfully delivered orders are generally non-refundable.
When a refund may be considered
- The product could not be delivered.
- The delivered item is materially different from the product description.
- Our support team confirms that an activation issue cannot be resolved.
Before requesting a refund
Please contact us at support@pixoradigital.shop with your order number, payment Transaction ID and a description of the issue.
Eligibility may depend on the specific product terms shown on the product page. Fraudulent, duplicate, successfully activated, or misused orders may not qualify for a refund.